by ManagementONE®
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Joining Indie Insights

Which describes your business?

This decides whether Indie Insights is the right fit, so it is the first thing we ask.

I run a retail store

I buy from brands and sell to shoppers. Some of what we carry may be our own private label.

We’re a brand

We make products and sell them through retailers, or direct to shoppers.

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What POS system do you use?

This decides which parts of the portal we can turn on for you, so it is worth getting right. You can change it later if you switch systems.

Shopify POS
NetSuite
Lightspeed X
Heartland
Lightspeed R
Runit
RICS
Square
Like Sew
Rain
Celerant
Teamwork Commerce
Retail Pro 8/9
Retail Pro Prism
Counterpoint
Microsoft RMS
QuickBooks
Retail Edge
My POS is not on this list
Pick your POS to see what it unlocks. This is the one answer that decides which plans we can offer you.
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Choose your plan

Start free, or try everything in Indie Insights PRO for 7 days. Change or cancel anytime.

We’ll ask for a payment method at the last step — but nothing is charged then. Your free 7 days start by themselves the moment your data is ready, and your first charge is 7 days later. Cancel any time before then and you are not charged at all.

Indie Insights Free

The conversation, the people, the library.

$0forever
Articles and podcasts
Discussions with peers
Basic Benchmarking
Retail Trends in your Vertical
Start free
Most popular

Indie Insights PRO

Everything in Indie Insights Free, plus your numbers in context.

$349/month

$249/month for Management One Planning or Foundations customers — applied automatically at checkout.

Everything in Indie Insights Free
Premium Benchmarking
What’s Trending by Brand
Compare Sales against Traffic, Weather, Holidays and Custom Events
Setup and class mapping included — typically $800
First 7 days free, once your data lands
Choose Indie Insights PRO
Founding member rate

Indie Insights Peer Group

A small group of owners who meet regularly.

$1,200$750/month

Founding rate for 12 months, then $1,200. Join during 2026 to get it.

Everything in Indie Insights Free and PRO
Matched to a Peer Group
Professionally Moderated Monthly Meetings
Session recordings if you miss one
First Meeting is Free
Apply for a group
On an unsupported POS? Indie Insights PRO is greyed out with “Not available on your POS yet — tell me when it is”, and Indie Insights Free stays selectable. Peer Group is greyed out too, because it includes PRO. Nobody buys a page they cannot fill.
Compare featuresIndie Insights FreeIndie Insights PROIndie Insights Peer Group
Articles and podcasts
Discussions with peers
Basic Benchmarking
Retail Trends in your Vertical
Premium Benchmarking
What’s Trending by Brand
Sales vs. Traffic, Weather, Holidays and Custom Events
Professionally Moderated Monthly Meetings
Supported POS requiredNoYesNo
Management One customer rate—$249/monthNo separate rate — everyone gets $750
Billing—Monthly, in advanceMonthly, in advance
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Create your account

Members see your name and company in discussions and the directory. Your email and phone stay private.

This is your Retail ORBIT® account too. The same email and password will activate the Shopify app and sign you in here.
The store name other members will see.
This is your sign-in.
Private. Used for account and billing issues only.
Sets who you are benchmarked against and which trends you see. Pick the closest match.
Looking for “Apparel”? We split it into 11 more specific types — Contemporary Fashion, Fast Fashion, Luxury Fashion and so on — because that is what makes your benchmarks comparable. Pick the closest.
Apparel, Footwear & Accessories11 types
Contemporary Fashion — elevated everyday apparel, mid-to-upper price
Dance
Elevated Streetwear
Family Apparel Stores
Fast Fashion — trend-driven, high-turn apparel at accessible prices
Footwear
Kids / Maternity
Lingerie
Luxury Fashion — premium / designer apparel at the top price tier
Uniforms
Western Wear
Outdoor & Sporting Goods7 types
Bicycle
Equestrian
Golf
Outdoor
Pro Teams
Sporting Goods
Surf / Skate / Ski / Snowboard
Home, Gift & Furniture6 types
Book Stores
Furniture
Gifts, Stationery & Home Accessories
Hardware
Kitchen
Souvenir
Specialty5 types
College Books / Accessories
Jewelry Fashion
Optical Goods
Pet
Toys / Hobby
Quilt, Fabric & Yarn2 types
Quilt / Fabric
Yarn
Other — none of these fit
Free text. We review these to see which verticals are worth adding.

Password must include

Same rules as Retail ORBIT®
At least 8 characters
One uppercase letter
One number
One special character
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Your profile

A few details so members know who they are talking to. Some come straight from your account; one choice below is required, the rest you can add later from Account Settings.

From your account

Set during sign-up — change these in Account Settings
—From your account
—From your account
—From your account
Your sign-in address. Change it in Account › Login Information.
—From your account
—From your account
Set by Management One. Determines your peer group.
Your headquarters location. If you have more than one store, use the one you consider your main one.
Choose one. There is no default — this is a privacy choice, so we ask you to pick.
List me in the Member Directory

Other members can find you, view your profile, send a connection request and message you.

Keep me out of the directory

You can still read discussions and use Benchmarking and What’s Trending. You will not appear in searches and other members cannot message you.

Optional

Add now or later — people answer faster when they can see who is asking
Private. Used for account and billing issues only.
Paste the full profile URL. Shown on your directory listing.
Up to 600 characters.
Upload available once your account is set up

A photo of you, not your logo.
JPG or PNG. If you skip it, we show your initials.

Inside

Outside

Upload available once your account is set up
Please upload 2 photos of your store (1 inside + 1 outside). If you have more than one location, use the store you consider your main one.
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Choose a directory preference to continue
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Community guidelines

This portal works because members trust it. Please read these before you post — agreeing is required to join.

Indie Insights Community Guidelines

Version 1.0 · Effective September 1, 2026

Who this is for

Indie Insights is for independent retailers — the people who own or run the store. It is not a place for vendors, brands, consultants or researchers to work the room, whether that is prospecting, market research or competitive intelligence. If you are here on behalf of a company that sells to independent retailers rather than as one, this space is not the right fit, and we may need to close the account. No hard feelings — if that is you, you are always welcome back over on Retail ORBIT.

1

Treat people with respect

Assume good intent. Disagree without being harsh. No personal attacks, harassment, or comments targeting someone’s race, religion, gender, age, or background.

2

Keep it professional

No profanity or explicit content. Politics, religion, and anything unrelated to running a retail business belong somewhere else.

3

Support each other — don’t sell

Answer questions and share resources freely. No pitching products or services, affiliate links, recruiting, or unsolicited offers by message.

4

Keep sensitive information out

Treat everything you post as public. Don’t post financials, vendor pricing or contract terms, anything under NDA, or personal information about employees, customers, or other members.

5

Don’t coordinate on pricing or vendor terms

Share what has worked for you, but never agree with other members on what to charge, what to pay vendors, which vendors to avoid, or which markets to serve.

6

Share your experience, not professional advice

Tell people what you did and what happened. Legal, tax, employment, and financial decisions go through your own advisors.

7

Post only what you have the right to share

Your own words, photos, and materials — not copyrighted articles, images, or someone else’s proprietary content.

Reports go to our moderation team. A first issue usually means a direct note; selling, soliciting, or posting sensitive information gets the post removed. Repeat or serious violations can pause portal access.

I own or work for the store named on this account, I am authorised to agree on its behalf, and I have read and agree to the Indie Insights Community Guidelines. *

I also agree to the Terms of Service and Privacy Policy, and to the use of cookies as described in the Cookie Policy.

Recorded with the date, the guidelines version and your IP address.
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Check the box to continue
Agree and continue

Add a payment method

Last step. We save a payment method now so your free 7 days can start by themselves the moment your data is ready — nothing is charged today.

Payment method

Secured by Stripe
or pay another way
Card and bank-account fields load here (Stripe Payment Element)
Paying by bank account? Stripe shows the required authorisation (the Nacha mandate) and records your acceptance right in the form above. A bank payment can take a few business days to confirm.

Card and bank details go straight to Stripe. Indie Insights never sees or stores them.

Summary

Indie Insights PRO — $349/month ($249/month for Management One Planning or Foundations customers, applied automatically)
Due today$0.00
Nothing is charged today. Your free 7 days begin the moment your data is ready; on day 8 we charge your first month to the saved payment method, then monthly on that same day. Cancel any time before then and you are not charged at all.

By saving a payment method you authorise the recurring charge described above once billing begins, until you cancel. Your exact charge date is set when your data is ready and shown to you before the first charge.

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Save and finish

You’re in

Your account is being created. We’ll take you into the portal in a moment.

Everything in Indie Insights Free is open right now — discussions, content and basic benchmarking. No card on file, nothing charged.
This is a preview. Your payment method was saved at the previous step (PRO and Peer Group) and nothing is charged now. Account creation and the POS connection are handled after this step; the live wiring drops in with the Retail ORBIT and Stripe integrations.
Start over Go to the portal

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